Hella Euro's arrive but bad news !!!

[mookish]

All jokes aside, If im going to spend 900 bucks on headlights , its sure as hell aint going to be from Umnitza.

Why not? If they're Hella's they're Hellas no?

[UnderPAR]

Why not? If they're Hella's they're Hellas no?

I believe hes talking about the cs. I could be wrong however

[iconoclast]

Maybe it's just me. Can you explain what that damage prevents you from doing? Does it hamper the install? Can you see it after installing it? If no to both, then I'd just keep them and get a deal on something else or a refund on shipping or something. That's just how I am. If yes to any, then fine, get another pair. I bought depo's to begin with so yes $900 is a pretty penny.

youre right; its definitely not the principle of the matter... or the fact that you spent 900 on lights that come damaged...

if its not a big deal why wont the vendor take them back then?

[Wicked A2]

Damm and I was looking to buying a set from them... Sucks that now I have to look for another vendor..

[mookish]

youre right; its definitely not the principle of the matter... or the fact that you spent 900 on lights that come damaged...

if its not a big deal why wont the vendor take them back then?

Umnitza has a pretty good record round here. I'm sure they'd take them back or work out some other form of compensation. I'm just saying that "If" you can make them work. Is it worth it to re-package (not that there's a lot of that to do) and ship the box back and then wait again for another shipment? Although I don't pay $900 I still paid with hard earned money but I didn't feel like shipping it back waiting again and then who knows what the second set would look like? So since it was minor, I made it work.

[Junaid]

I agree definately don't install them, you paid $900 and it was damaged that is totally unacceptable. You can buy used hella's for cheaper that are damaged. Send it back and make them return your money and then just buy from another vendor.

Junaid

[cisc0tek]

Well, they decided to treat me right and replace the headlight. Thanks for everyones help.

Gumbi...sorry...headlights no longer for sale

[PJB]

The vendor I purchased them from wont replace them and said I have to file a claim with the carrier. That could take all year. Do you guys think the damage would be noticable once on the car? Should I glue it ?

Do you mean to say that the lights came as pictured without any bubble wrap, rolled up newsprint, styrofoam, or any other packing material? If so, that's just asking for damage. Hellas come in a big double-decker yellow box strapped to a cardboard support with a bunch of bubble wrap. I don't know why they wouldn't come like that in your case:

[DaJackel]

It's good they came through. They almost lost my business. Also, why aren't they in authentic Hella packaging? That seems a little shady...

[cisc0tek]

Correct....they came in that same box but there was zero packaging material in that box.

[BlackSapphire]

Well, they decided to treat me right and replace the headlight. Thanks for everyones help.

Gumbi...sorry...headlights no longer for sale

Yea!!!!! (or "Yay" for some of you).

[mookish]

Well, they decided to treat me right and replace the headlight. Thanks for everyones help.

Gumbi...sorry...headlights no longer for sale

I knew they would make you whole. But just out of curosity, did you ask them about the packaging? Like what the hell happened?

[iconoclast]

Well, they decided to treat me right and replace the headlight. Thanks for everyones help.

good to hear, case closed... however for future referance any and all vendors should take the precautionary measures to avoid a situation like this... id rather pay up front for a lil extra packing supplies than risk being bashed on the boards and losing business.

[reelizmpro]

It's good they came through. They almost lost my business. Also, why aren't they in authentic Hella packaging? That seems a little shady...

The original hella boxes are huge and have cardboard inserts. Shipping both of them inside an even larger box is very expensive. I got my lights from Abrahams Motorsport this way but at least we didn't have to worry about damage from shipping.

[FP5241]

How much did you pay for them. I will take them off your hands if you dont want them in that "state". Your claim with UPs should take about 2 months TOPS! It all depends if they rule it in your favor. Tha packaging is piss poor. The SHIPPER is pretty much responsible. All he had to do was stick some korean newspapers or foamy popcorn and all would be well.

When i got my Depo covers from ebay they sent me a bunch of Korean newspaper with sex ad's on it...

[ncsucarjock88]

There's no *way* i'd pack stuff like that. I just sold a relatively cheap ($350) pair of Euro E-codes for a volvo. They were wrapped, packed in newspaper, and then double boxed. And shipped with full insurance. I mean, jesus. Come on. These things aren't cheap. and if i spend the equivalent of a mortgage payment on headlights (900), new ones - I'd expect them to be perfect. And packaged appropriately.

I like a lot of Uminitza's stuff...but the stories about this vendor in this forum have and will continue to avoid purchasing things from them.

It seems there's a legitimate complaint every few weeks...and usually it gets resolved, but for someone specializing in parts for "the ultimate driving machine" and to a subset that is obviously concerned with, and focused on their cars - they simply haven't stepped up to the plate.

Demand what's rightfully yours. A complete, brand new, perfect pair of headlights. Your dollars are no easier to come by than theirs.

[cisc0tek]

I just paid $40 to package just one of them correctly to ship the bad one back to them. The orignal hella box was stuffed and placed in another box that was stuffed. I serisouly doubt they will reimburse me for the 'extra' cost to properly package them.

[brandon5069]

Is umnitza getting too big too fast? Cutting corners? That's a poorly shipped product...I'm sure Matt will agree.

OP,
did you call umnitza? IMO, it's their fault and they should replace the lights...

[DaJackel]

I just paid $40 to package just one of them correctly to ship the bad one back to them. The orignal hella box was stuffed and placed in another box that was stuffed. I serisouly doubt they will reimburse me for the 'extra' cost to properly package them.

They didn't offer to send you a prepaid shipping sticker? I would be pissed if I had to literally pay for a company's mistake. Sounds like the guys over at Umnitza don't care about their customers very much....

[Orxan4ik]

There's an algorithm to Umnitza's appearance on this forum, when there's a noob with old halogen amber cornered lights looking to buy something newer, Umnitza will be all over the thread for days trying to convince him to get some P39s. 2 pages into this thread and it's a no-show

[eufo]

To the OP:

I had virtually identical damage to my P39's. I received them from another member on this board that claims they came damaged that way from Umnitza.

I used superglue to piece it back together and it worked perfectly.

[bmwlovr]

That packaging is a joke. I cannot believe a company would send out a product that way.

[Black528i]

That's got to be the worst shipping ever. I bought my Hellas from Eurosport Design, for about $300 cheaper and they were brand new in Hella boxes. I had P39's and when one of mine was damaged during shipping, I was sent a "new" one that had a broken clip. You can buy broken clip Hellas on fleabay for around $500.

[Orxan4ik]

That's got to be the worst shipping ever. I bought my Hellas from Eurosport Design, for about $300 cheaper and they were brand new in Hella boxes. I had P39's and when one of mine was damaged during shipping, I was sent a "new" one that had a broken clip. You can buy broken clip Hellas on fleabay for around $500.

pair of xenon hellas for $600??

[98bimmer]

pair of xenon hellas for $600??

No, his are Halogans.