Hi,

I did a few searches and couldn’t see the answer, so I am asking the question here.

Is there anyway to identify when an alert was deleted?

I had a diagnosed catastrophic failure on the Kombi unit rendering all the safety systems disabled and causing the digital dash to die and the garage had to recover to their facility.

However despite there being 15 faults logged when the breakdown guy came out relating to this, the garage are saying the fault history has been cleared and they therefore can’t diagnose the issue as the dash is now working after being left sitting for 50 hours (it was still broken after 14 hours when they came to tow it).

BMW Assist are adamant they didn’t delete the alerts and that tied up with what I physically saw. Is there anyway in ISTA to see when the logs were last cleared?

Thanks