android auto won't connect to both our home phones

[denhans]

Hy,

we own a x3 30e from 2022
We just got it... after setting everything up the android auto won't connect to any of our phones...
We live in belgium, car is imported from denmark and our phones are a huawei p30 and xiaomi mi9T

I tryed updating the phones, restarting, forget phone and reconnect, what can i be?
I find it strange its both the phones...
maybe someone who knows a "secret" setting wich prevents connecting

When i enter the car im on the home wifi network, 5ghz
could this be a problem maybe?

[denhans]

hello,

We just got our new bmw x3 hybrid
and got everything up and running,

only thing that doesn't work is android auto... now I've searched and searched all over the internet...
But its difficult since years ago it worked differently from now.

We got 2 phones, both are able to connect via bluetooth. A huawei p30 and a xiaomi mi9t

both phones are upgraded both in android auto as in the system

bmw has latest firmware.



I always get a connection failed error when opening android auto in the car to try to connect



I really am losing my mind over this... everything else works flawlessly, just this.
I checked permissions in my phones, I even reinstalled the app, cleared cache, did everything

[MarcoZandrini]

Take the car to the dealer as it’s likely under warranty.