Hi friends, Happy New Year.
I have a one-year-old M440i. I took it in for routine maintenance and I expected to get it done and drive away with no payment as I have purchased pre-paid maintenance. So, I was surprised when they told me it will cost $440 because tire rotation and alignment are recommended but not required and therefore, they are not covered in the pre-purchase. Only oil change is covered, and I will not be billed for that.
I felt like this was bait and switch. Am I wrong? To me rotation and alignment are something that should be standard routine maintenance.
I am a new BMW owner and therefore not sure whether this is normal, or I am being taken for a ride. Any advice is appreciated.
Dileep
Welcome to the Forum!
No, BMW doesn't recommend tire rotation, that's why you have to pay for it. As for the alignment, not a needed item unless you blow out a tire in a pothole, or smash into a curb. Of all the BMW's I have owned, I never needed an alignment unless it was in an accident, or I had to replace tierod ends, ect.
The Techs will look at your tires and tell you if you need an alignment by how they wear. If you have a square set-up on the tires, then it's possible to rotate them, but I just by 2 tires at a time and put the newest up front. I don't have a X-Drive cars, so that doesn't matter. If you are sitting on a staggered set, well they won't rotate the tires anyway.
Darin
Current:
16 220i Active Tourer Platinsilver MET (C08)/Dakota Black (PDSW), P7ACA, P7LDA, P7LHA, P9BDA, 6sp Manual - Wife's new toy!
05 325it Electric Red(438)/Gray(N6TT) ZCW, ZSP 5sp Manual Back set cover, trunk mat, Euro Infra-Rot front windshield, and mud flaps! Mr. Wagon My new Winter car.
05 M3 Imolarot II(405)/Gray(N5TT) ZCW, ZPP 6sp Manual C.F. Lip, CSL diffuser, SSK, Euro Infra-Rot front windshield and a trunk liner! Mr. Go_Fast Stored for the Winter
Past:
95 318is Montreal Blue Met (297)/Beige(K1SN) RIP, killed by an Idiot.
84 M535i gray market Burgandy Rot Met/Black Leather Lowered by Intrax on bilies, poly everywhere, B&B cat back system, K&N, and a hitch! Da Beast - Still running w/400k+!
91 316i euro Tizianrot/Gray cloth - E-36 w/M-40 RIP, but great on gas! Best was 38 MPG
82 528i euro Saphire Blue Met/Blue Leather RIP
79 525 euro Green/Green RIP
79 318 Silver/Black - The first one that got it all started
M-Flight Member
Thank you so much for the response, it is really helpful. So, I really didn't need the rotation, or the alignment and I just forked over $450 to the dealership. I don't mind paying for something that is required, but feel cheated when I am sold something that I really didn't need.
I appreciate your response, Dileep
No worries, think of it as getting educated, a bit of an expensive lesson, but we all have them in life.
Most service departments I have been in just do what the customer ask, more so if they can be charged for said additional services.
Darin
Current:
16 220i Active Tourer Platinsilver MET (C08)/Dakota Black (PDSW), P7ACA, P7LDA, P7LHA, P9BDA, 6sp Manual - Wife's new toy!
05 325it Electric Red(438)/Gray(N6TT) ZCW, ZSP 5sp Manual Back set cover, trunk mat, Euro Infra-Rot front windshield, and mud flaps! Mr. Wagon My new Winter car.
05 M3 Imolarot II(405)/Gray(N5TT) ZCW, ZPP 6sp Manual C.F. Lip, CSL diffuser, SSK, Euro Infra-Rot front windshield and a trunk liner! Mr. Go_Fast Stored for the Winter
Past:
95 318is Montreal Blue Met (297)/Beige(K1SN) RIP, killed by an Idiot.
84 M535i gray market Burgandy Rot Met/Black Leather Lowered by Intrax on bilies, poly everywhere, B&B cat back system, K&N, and a hitch! Da Beast - Still running w/400k+!
91 316i euro Tizianrot/Gray cloth - E-36 w/M-40 RIP, but great on gas! Best was 38 MPG
82 528i euro Saphire Blue Met/Blue Leather RIP
79 525 euro Green/Green RIP
79 318 Silver/Black - The first one that got it all started
M-Flight Member
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