Which cable are you using to connect the laptop to the obd2 port under the dashboard ?!
Alright. Then I suggest you reinstall "mike's Easy BMW Tools" on a clean Windows laptop.
That is:
1. first, remove any and all older versions of inpa, then reboot.
2. Then download it and install "Mike's Easy BMW tools" zip file, and make sure the usb port on the laptop is configured right (See the many postings on this issue in the main Mike's easy BMW thread-.
3. Then turn off your anti-virus and internet connection on the laptop, connect it to the car, turn key to position 2, and start up INPA : you should get connect and see those battery and ignition highlighted on...
Had the same problem, it ended up being corroded pins on the DME. Moisture accumulates in that box causing some of the pins on the DME to corrode.
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