Hi folks, I have a 2017 Xdrive. One of my kids lost the fob and I had no spare so I ordered a new one from the dealer. The dealer told me to open the car door with the lock out key and then place the fob against the key symbol on the steering wheel and with the brake on, push the start button.

When I opened the car with the key, the alarm went off and the car would not start after numerous tries with the above method.

I relocked the car with the key and came back an hour later to try again. Now the alarm doesn't go off at all and the new fob still doesn't work.

Any ideas? The dealer is closed until Monday.