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Thread: am i getting ripped off?

  1. #1
    Join Date
    Nov 2003
    Location
    massachusetts
    Posts
    30
    My Cars
    2011 328xi

    am i getting ripped off?

    just had my mechanic (bmw certified, private garage specializing in bmw) replace my BMW Valvetronic Eccentric Shaft Sensor. car would start, had to have it towed there, he diagnosed, and repaired.

    $640 for the BMW Valvetronic Eccentric Shaft Sensor (FCP has for $460)
    $110 for gaskets/seals
    $730 for labor

    $1480 for the repair, plus $135 diagnostic charge

    would really like some input.. thanks...
    Last edited by rmswenson747; 11-16-2018 at 03:42 PM.
    1999 silver 2.3 z3 roadster (retired)
    2011 black 328xi sedan

  2. #2
    Join Date
    Jun 2015
    Location
    Las Colinas, TX
    Posts
    165
    My Cars
    2007 328i e92, 2007 RS4

    am i getting ripped off?

    Not sure about ripped off but I paid about $800-$900 for the same job with Indy.

  3. #3
    Join Date
    Jan 2007
    Location
    .
    Posts
    7,708
    My Cars
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    $730 at $135 an hour is 5.4 hours. That's fair for the amount of work involved. It damn sure didn't take him 5.4 hours, but that's book time, so I wouldn't be mad about that. What I would be pissed off about is the additional $135 diagnostic fee. That's crappy. The diagnostic fee is there to protect the shop from people bringing in their car for diagnosis, then not performing repairs. Then they get charged the fee. For someone that buys the repairs, the $135 should have been rolled into the $730, and not charged additionally. If anything, I'd bump up the 5.4 to maybe 6 hour total. I would never charge an additional diagnostic fee when you agreed to the repair.
    ASE and BMW Master Certified Technician

  4. #4
    Join Date
    Sep 2013
    Location
    Modesto CA
    Posts
    62
    My Cars
    08 335i e92, e39 touring
    It sounds a little excessive to me. Especially considering that you can also get that genuine stamped part cheaper from literally everywhere else. The dealership should be last resort. They're good at times but can't expect fair deals.

  5. #5
    Join Date
    May 2017
    Location
    Ontario, Canada
    Posts
    512
    My Cars
    335i E93 N54
    Seems the summary is 'not abuse', but 'billing maximum for every aspect conceivable'.
    At best, if the job was done well, you could review them as 'maximum possible price, though not found to be corrupt'.
    My local indie bills like White94RX just defined. Bumping up elsewhere to cover a cost. Still sideways in my mind, but less obvious.

    Maybe they are total newbies and worked much longer than the book time and were trying to cover their costs?

    I'd say it's fair to ask about the inflated parts cost (not uncommon) and also about the diagnosis fee (typically absorbed if they accept the job).

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