My advise, I will get the car checked by BMW maintenance facility. May have serious engine issue, which might be covered under class action. Don't waste time and money in other shops unless you have third party warrantty. You may not have driven long enough to notice if its burning abnormal oil. If you smell burnt oil after extended driving and parked, may have engine oil issue. This is what i experienced, took it to dealer, they ran the checks and deteremined, it needs a new engine. Others may have more information. Sorry and good luck.
I just had my engine replace (N63) on my BMW X5 after driving it little over then 600 miles I started smelling a burning smell so I took it back to BMW , now their saying I have to replace the turbos because they are liking ? My question isn’t the turbos part of the engine ? And shouldn’t they have been fixed with the engine replace lawsuit ? Pls help
Purchased a 2012 550iXdrive on May 31, 2019 with 75,722 miles for my son. October 12, 2019 with 78,771 miles engine locked up and left him stranded in the middle of the road. Had car towed to my personal mechanic just to hold. Emailed back and forth with BMW Hq and was told to see my local dealership and see what they could do. Went and talked to Service rep and was told I was covered and have the car towed to the them. After whatever they did I was told that I was not covered because the car was not running. They handed me an email from a Telle Clearing Specialist (guess he gives approval), he said after reviewing history, fasta data and CCM, this no evidence of this vehicle engine damage is due to an oil consumption issue.
We've had that same situation several times. BMW states that the engine locking up is a separate failure from the class action "oil consumption" issue. Teileclearing is a list of parts that require BMW authorization to replace. They make the decisions. In the cases that we have had at work, the customer pressed BMW for assistance, and they were able to get some help. BMW did not cover the entire bill, but a portion. In the 70k mile range, the customer was responsible for about 30% of the total bill. Maybe around $3k.
I hate to say it, but did you do any research on the N63 v8 engine before purchasing the car? The verdict has been out for years on these engines, that they're complete garbage. And the class action lawsuit was in October of last year, so the info was out there...
Side note, how old is your son?
Last edited by White94RX; 10-25-2019 at 07:58 AM.
ASE and BMW Master Certified Technician
We had one vehicle where BMW DID cover the engine when it arrived locked up. However, it also had an open recall, and that recall was the one where the instrument cluster "low oil" warning light is inoperative. So the customer couldn't have known that the vehicle was running low on oil due to consumption because there was no 'low oil' warning. Bonus : We had just changed the oil about 3,000 miles ago, and who expects that an engine would run thru 9 liters of oil in 3,000 miles?
Marcus : Did anyone drain the oil to see how much was left in the engine?
Am I correct that I can still join the class action lawsuit that was settled in 2018??? Forgive me for being long winded. I've had 7 BMWs. My wife's last one burned to the ground (BMW offered me 4500 off a new one). My previous M3 blew the SMG trans at 25k miles (again I was told to basically F myself) I have a 2011 550i that is in need of valve stem seals, oil pan seals, and who knows what else once they remove the engine. I took it to BMW after I first bought it 5 years ago with 25k miles. It was running rough. They replaced all of the fuel injectors and the battery. It still ran rough so 6 months later they did the replacement again. Then at 35k miles it wouldn't run at all. They said it was a battery issue. The car still hesitated but I'd had enough of dealerships so I still drove it. I then took it in just after the warranty had expired and they refused to replace the injectors for free. I argued ad nauseum that the original problem was never fixed and therefore should be covered. They also told me the valve seals and oil pan seals were bad. It had 60k miles!!They said the seals would be $12-14,000.
I never had the work done because my independent mechanic said as long as I keep adding oil the engine should run fine. Well now it smokes and idles rough. I have 89k miles on it. I can pay $6200 to have the seals replaced by my mechanic or buy a new engine. I parked the car and bought a Lexus GX.
I've had 7 BMWs. I should have known to not buy another BMW. I'll take all the guidance I can get from my fellow lemon owners
The class action lawsuit will cover the vehicle for 10 years and 120k miles. However, if your engine is not running properly to start with, they will probably not do any work to it. Pre-existing conditions and damaged engines are usually rejected.
ASE and BMW Master Certified Technician
I don't understand the mentality of an owner that swears off dealerships, only to go in "just after the warranty expires" to demand that something get covered. Just go in before the warranty ends, especially if it's for a recurring problem.
Having said that, if there are any serious running issues unrelated to oil consumption, BMW will require those to be addressed prior to giving the dealer approval to repair or replace the engine.
Right. People piss on the dealerships until they want their sh!t box car fixed for free.
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ASE and BMW Master Certified Technician
You are right, but then there are plenty that are, as a direct result of the owner. Neglected maintenance and repairs. You'd be surprised at the piles of trash coming in thinking they're getting a free engine from BMW.
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ASE and BMW Master Certified Technician
The N20/26 timing chain issues are simply unacceptable, though. While most of these engine failures come in with customers pretending that they didn't know that going 4,000 miles past the recommended oil change interval on each of the car's 6 oil changes would cause failure, we've had enough cars that had oil changes at the CBS-recommended intervals fail at 75-100k miles that I can't hold BMW blameless. BMW needs to step up and put a 10-year/120k-mile warranty extension on those engines for timing chain failures. Holding it to 7/70 especially sucks for 2nd owners that don't know the vehicle's history and that they're getting a ticking time-bomb.
I'm really expecting it to get extended. I'm surprised it hasn't happened already.
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I’m glad you posted information regarding your conversations with BMW North America. I have a 2014 BMW 750 I with the N63 engine. I’m having issues as everyone else is. My BMW is currently in the New Orleans BMW dealership and they are positive and beyond wonderful to deal with. I know you don’t want to come down to New Orleans to have your car fixed, but they looked at the issue right when I drove up, sent a video to BMW North America and decided that the engine needed to be replaced and they gave me a brand new BMW to drive while they are doing the work for free. I don’t know why the dealerships differ from dealership to dealership, but the dealer in New Orleans has been very positive and has made me feel at ease with the cost. I’m sorry for the unfortunate, crappy assistance, or should I say non-assistant that you got from BMW North America, but I would make sure I found a great lawyer to pursue legal action against them being that they did not contact you regarding the issues we are all having with this same crappy engine that they knew was faulty. I was not contacted myself and I just so happened to bring mine in after a few weeks of noticing the smoking and oil issues. So far, my car has been at the dealership for over a week and a half and it should be another week or so until I get my car back. I just wish everyone were able to have a positive experience like this because it makes all the difference in the world and I’m sure having a negative experience like you’ve had, Michael, will turn you off to future BMW?
BMW sent out something like 200,000 notifications trying to let the owners of only 80,000 vehicles know about the class action. It's not as simple as one might think to find the owner of a vehicle that has been privately sold 2 or 3 times.
That being said, I don't know why these dealers wouldn't be jumping all over the chance to do this work. There are pretty clear guidelines on how to determine if the engine is smoking excessively or consuming too much oil. It's not as if we're doing the work for free. BMW pays us (dealers) to do the work.
You’re right, Critter7r! I don’t know anything! I have three college degrees from some of the best colleges in the country, but I’m still so dumb! You seem like a negative person that lives such a miserable life! I feel sorry for you. Take my advice...go to the doctor to get “happy “ pills and your life might turn out to be somewhat decent?! That is, God willing!
Thanks. I get the impression that he felt I was saying it must be his own fault that he didn't get a notification since BMW sent out so many letters. I wasn't. I was just trying to highlight the inherent difficulty of finding 3rd, 4th, 10th, (or whatever) owners of vehicles that have been sold privately (as opposed to vehicles that are only on say, their 2nd owner who bought it from a BMW dealer). Although, even after accounting for the idea that he somehow thought I was saying it was his own fault for not being notified by BMW, I have no idea how he thought I was calling him dumb. But whatever, maybe he was just having a bad day and needed to vent. I get it. I've had those days before, too.
Just took in my 2011 X5 50i for Crank case vent hose replacement and had them do an oil consumption test. Failed and new engine approved.
CCP Done at 35k - Injectors and Spark plugs replaced
Value stem seals at 56k
Now new engine at 78k
On the hook for 30%, but thank goodness I didn't wait anther 2k miles to have it checked.
Now I'm worried about the Turbos and all the Hoses. Going to review options with Service Manager.
Has anyone requested new Turbos with engine replacement?
Last edited by sak x5; 02-12-2020 at 10:52 PM.
The turbos have specific criteria to meet in order to be replaced: They have to be leaking like bejeebus. No internal oil leak, no replacement. It's easy to tell if they're leaking once the air pipes are off. And it's BMW making the call via the photos that the shop sends to them, so they're pretty consistent with the replace/don't replace directive. If they pass, you're probably fine. Plus, if they did have to be replaced, you'd be on the hook for 30% of another $6k.
Hi everyone.... new forum member, but long time multiple BMW owner. I have 2011 750 Li with of course n63 engine. I am second owner. 65k miles. Original owner joined the class action suit and in 2018 at 43000 miles had almost 30k of engine work done, to include head work/valve stems and turbo replacement/oil line upgrade and electrical/battery upgrade, all covered by the suit settlement. I would not have bought car if this was not done and authenticated at BMW dealer. Question to you guys who know more about this than I do: given the work done, and the fact the car runs great, although I do add a pint or so of oil every 500-800 miles, is it okay to keep or is it a time bomb ticking to go off? Are the repairs reliable and will/should they hold up or should I dump it? Appreciate any and all feedback. Dan
My personal opinion is that any vehicle with an N63 is junk. The repairs that were done, in theory, would have eliminated the oil consumption. As you see, it has not totally eliminated it. I wouldn't own one, but that's just me.
ASE and BMW Master Certified Technician
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