hello. i am trying to change the language on the idrive on my bmw but i cant.. i have bought that cable https://www.amazon.de/Qiilu-Diagnose...s=k%2Bdcan+usb

and i am using the NCS expert program.
when i choose the Chassis and then the CAS i receive an error VIN is Faulty : COAPI-2020: SG antwortet nicht IFH-0009: SG nicht angeschlossen oder meldet sich nicht CAS. COAPI-2020: SG antwortet nicht FGNR_LESEN. COAPI-2020: SG antwortet nicht FGNR_LESEN: A_E65CAS

please i want help. and i fotgot to mention that my bmw is from italien.

Thanks