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  1. #1
    Join Date
    May 2016
    Location
    Sherwood Park, Alberta
    Posts
    14
    My Cars
    2000 BMW 323i

    Defective Battery

    Here’s a weird one... replaced the battery in my 2002 X5. When I finished installing it, I noticed smoke coming from under the hood. I immediately disconnected the new battery. Yes, it was installed correctly.

    When checking the positive and negative with a multimeter, we figured out the battery was stamped backwards for the +/- and at the very least has fried the alternator.

    Interstate Batteries acknowledges that the battery is in fact defective but will not help in replacing the alternator or any other potential damage. They dropped me off a new battery and said that is the extent of their responsibility.

    I’ve spoken to several mechanics and they all say they’ve never seen this before. I’ll be changing the alternator tomorrow and crossing my fingers...

    I’ve never thought of this before but a 5 second check with a multimeter would have eliminated the chance of his happening. Lesson learned I guess.


    Sent from my iPhone using Tapatalk

  2. #2
    Join Date
    Dec 2013
    Location
    Chicagoland area
    Posts
    4,372
    My Cars
    EXOTICS
    Interstate Batteries acknowledges that the battery is in fact defective but will not help in replacing the alternator or any other potential damage. They dropped me off a new battery and said that is the extent of their responsibility.
    Collect all relevant records, information, employees spoken to,...etc...
    File a Motion in small claims court for consequential damages.

  3. #3
    Join Date
    Jan 2016
    Location
    Montreal/Cape Coral
    Posts
    207
    My Cars
    2012 X6 35i
    Damn straight. "They dropped me off a new battery and said that is the extent of their responsibility" ?

    Lawyer up.....

    2007 FJ Cruiser (best vehicle to date)
    2012 X6 35i Sport
    2013 ML350 BT
    2019 4Runner

  4. #4
    Join Date
    Dec 2013
    Location
    Chicagoland area
    Posts
    4,372
    My Cars
    EXOTICS
    If you have full coverage insurance, I would at least inquire about it with them,
    and discover if they cover situations such as this, or give helpful advice.

  5. #5
    Join Date
    May 2016
    Location
    Sherwood Park, Alberta
    Posts
    14
    My Cars
    2000 BMW 323i
    Was able to get the vehicle repaired yesterday. Took 8 hours of tracing wires and replacing blown fuses but it is now completely repaired. Thank God for fuses!!!


    Sent from my iPhone using Tapatalk

  6. #6
    Join Date
    Jan 2016
    Location
    Montreal/Cape Coral
    Posts
    207
    My Cars
    2012 X6 35i
    Glad you got it sorted out, but I'd still bust on their a$$es. Social media, whatever......they shouldn't be allowed to think like that.
    2007 FJ Cruiser (best vehicle to date)
    2012 X6 35i Sport
    2013 ML350 BT
    2019 4Runner

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