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Thread: Air Bag Recall Problems

  1. #1
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    Air Bag Recall Problems

    Is anyone else unhappy with the cheap and shoddy fix of the LCI E9x airbag recall on sport/Msport/M3 steering wheels? I knew that they were going to leave holes in my pristine wheel so I called National to see if they would work something out because I don't see having all the options and Dakota leather and then to have holes poked in the SW's backing. I told them it doesn't make sense for me to bring the car to the dealer to get it back in worse condition than it came in. They said they understand my frustration but aren't going to do anything about it, nor do they seem to care. I am interested in how the rest of you feel about this, especially M3/335 LCI owners as they need it as well. I am sad about it and the holes will bother me and the one on the right will be visible from the passenger side and worse, I will know they are there like a shoddy referb. I just can't believe I had to have a conversation with them about this and that they defended that they have to damage the car in order to make the repair. I also can't believe that this is how a great company like BMW has decided to deal with this issue.
    Last edited by jlevite; 10-03-2017 at 05:53 PM.

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  3. #3
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    It really bothers me, and that they don't care is just, I don't know
    Last edited by jlevite; 10-03-2017 at 08:04 PM.

  4. #4
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    I have 2011 335i and recently the recall fix was done. Haven't noticed anything strange on the steering wheel. I will check today and update.

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  5. #5
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    There are holes at the 4 and 8 positions about an inch and a half under the paddle you will see them
    Last edited by jlevite; 10-03-2017 at 08:33 PM.

  6. #6
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    It's the way the steering wheel was made. Sorry, but you're blowing it a little out of proportion. This is the only way to release the airbag from the steering wheel. If it was done properly, you really shouldn't even know that they are there (but you are obviously looking for them). You're the first person I have ever heard of that has had a problem with it. Any other repair that requires the steering wheel to come off would have this done (evaporator, steering column, dashboard, etc).
    ASE and BMW Master Certified Technician

  7. #7
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    Quote Originally Posted by White94RX View Post
    It's the way the steering wheel was made. Sorry, but you're blowing it a little out of proportion. This is the only way to release the airbag from the steering wheel. If it was done properly, you really shouldn't even know that they are there (but you are obviously looking for them). You're the first person I have ever heard of that has had a problem with it. Any other repair that requires the steering wheel to come off would have this done (evaporator, steering column, dashboard, etc).
    It is fine after deployment then the car is totaled. otherwise it looks like shit

  8. #8
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    Do you make it a habit of looking at the back of the steering wheel? If you didn't know it was there, you would never even see it.


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  9. #9
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    You can feel then under the paddle shifter. It will be visible from the passenger side after the holes are made. it then shrinks and promotes dryrot and then peel. That is my objection

  10. #10
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    LOL. That's absolutely ridiculous. Dry rotting and peeling? Get real.
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  11. #11
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    The holes have always been there, just a little slit in the material that allows you to hit the release clips. I really had to look for the holes when I wanted to access my paddle shifter wiring.

  12. #12
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    Quote Originally Posted by White94RX View Post
    LOL. That's absolutely ridiculous. Dry rotting and peeling? Get real.
    Not here in Florida dick. the glue on the back de lams as the humidity gets to it much the same as headliners do here as well. it bubbles, dry rots on the bubbles, splits and cracks. go look at an old e46 before you say some shit you know nothing about.

    - - - Updated - - -

    Should have not pulled the airbag for that. just the trim. Now you have holes in your wheel for no fucking reason

  13. #13
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    Wow. Someone got their jimmies rustled. Lol. I live in Atlanta. I know all about humidity. Enjoy the holes in your steering wheel. And the godawful dry rotting and peeling.


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  14. #14
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    I just called my dealership and they said they do not slice anything they do it through the center Takes about an hour and a half

  15. #15
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    "Much ado about nothing."

    It's a car, it gets fixed. I can't believe that anyone is torqued over holes in the back of the steering wheel, as most cars have them as part of the mounting assemblies. My wife had hers done (09 E93) this week and there's no visible change. Mine goes in (08 E91) this Saturday.

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