Car is a 2013 328i I drive screen stuck on bmw logo, tried rebooting, screen went black where it started to reboot then got stuck on bmw logo, car does not have navigation, left it sitting overnight, still not working, didn't have anything plugged into USB port or have a phone paired, anyone what could be wrong? Head unit shot? Any help appreciated.
I have a 2014 320i, and the exact same thing happened to me. My car is at the local dealership as I type this... Preliminarily speaking, they said it's possible that I may need a new head unit, but I'm waiting to hear back for confirmation.
My car is still under factory warranty, so I'm not quite as nervous about it this time. I can report back once I hear from them.
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