Member
Anybody have bad support from them? I am asking for replacement drain plug because it is leaking coolant. The want me to take the undercover off and take a picture. I have to contact couple times to correct them it is the drain plug leak not the radiator cap.
I regret this purchase more and more. Life time warranty is just an advertisement to sell their product.
Apprentice w/#yrs. exp.
Send them a photo of the drain plug leaking.
Ask for the specific o-ring size, then stop in your local Home Depot and pick up a set.
Last edited by MIKYZZ4; 03-01-2017 at 03:48 PM.
Member
I might as well change the drain plug O-ring after taking off the undercover. I am not asking for a radiator replacement only a drain plug or O-ring.
Member
Hello Rob,
We apologize that you had a bad experience with our customer service. We do everything we can to make all of our customers happy. We ask for photos of the product to confirm it is in fact one of ours since we do not require products to be sent back. Also to ensure we are replacing it with the correct item. All of our products are covered by a lifetime warranty, this is a fact not an advertisement. If your issue has not been resolved at this this time feel free to contact us at support@mishimoto.com or call in 302.762.4501.
Thankyou,
Mishimoto
Mishimoto Automotive
Apprentice w/#yrs. exp.
@Mishimoto Automotive,
The o-ring dimensions, even with the lifetime warranty, would still be appreciated by other members of the forum, if only for future reference purposes.
Last edited by MIKYZZ4; 03-22-2017 at 11:57 AM.
Member
Well, wow.Originally Posted by Mishimoto
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