The Hammer
Administrator
BMW of North America Announces Best Dealership Awards
31 BMW dealers honored as Centers of Excellence
Woodcliff Lake, NJ – March 7, 2012… BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing dealerships in the U.S. Thirty-one of the 339 BMW dealers nationwide achieved “2012 Center of Excellence” status based on their 2011 performance in customer satisfaction, outstanding brand representation, operational excellence and profitability.
“BMW customers have high expectations of their vehicle and their dealer,” said Peter Miles, BMW of North America Executive VP of Operations. “It takes extraordinary and consistent effort to attain the level of a COE dealership.”
The BMW Group continues to lead the automotive industry as the number one premium auto manufacturer in the world and is the primary mobility provider for the London 2012 Olympic Games, as well as the 2012 U.S. Olympic and Paralympic Teams. During 2012, BMW will launch a number of new vehicles in the U.S., including the all-new 3 Series Sedan, 6 Series Gran Coupe, and the M5 Sedan ensuring their position as the number one luxury brand in the U.S.
“The Center of Excellence winners have done exceptionally well,” said BMW of North America President and CEO Ludwig Willisch. “In this Olympic year, these 31 are our top athletes, so it’s fitting that we send them to the London 2012 Olympics as their reward.”
2012 Center of Excellence Award Recipients
1. Hendrick BMW - Charlotte, NC
2. Don Jacobs BMW - Lexington, KY
3. Peter Pan BMW - San Mateo, CA
4. BMW of Bridgeport - Bridgeport, CT
5. Dreyer & Reinbold, Inc. - Indianapolis, IN
6. Kuni BMW - Beaverton, OR
7. BMW of Houston North - Houston, TX
8. Schomp BMW of Highlands Ranch - Highlands Ranch, CO
9. Savage BMW - Ontario, CA
10. East Bay BMW - Pleasanton, CA
11. Performance BMW - Chapel Hill, NC
12. Bobby Rahal BMW of South Hills - Canonsburg, PA
13. United BMW of Gwinnett Place - Duluth, GA
14. BMW of Stratham - Stratham, NH
15. Thompson BMW - Doylestown, PA
16. Passport BMW - Suitland, MD
17. BMW of Ridgefield - Ridgefield, CT
18. Momentum BMW - Houston, TX
19. Advantage BMW - Houston, TX
20. Sandia BMW - Albuquerque, NM
21. BMW of Myrtle Beach - Myrtle Beach, SC
22. BMW of Monrovia - Monrovia, CA
23. BMW Gallery - Norwood, MA
24. Desert BMW of Las Vegas - Las Vegas, NV
25. Valencia BMW - Valencia, CA
26. Chapman BMW - Chandler, AZ
27. BMW of Alexandria - Alexandria, VA
28. Braman Motorcars - West Palm Beach, FL
29. BMW of Minnetonka - Minnetonka, MN
30. BMW of Greenwich - Greenwich, CT
31. Classic BMW - Plano, TX
More...
HOOSIERS
Dreyer at number 5 for good reasons. Great dealerships!
Member
Glad to see my servicing dealer on there
Member
United BMW!!! WOOT WOOT!!!
ASE and BMW Master Certified Technician
Member
Peninsula represent (Peter Pan BMW)! East bay represent (East Bay BMW)! Too bad the south bay couldn't make it (Stevens Creek BMW).
Member
No offense, but I think Peter Pan BMW is the gayest name I have ever heard in my life for a dealership.
It is a Penske store?
ASE and BMW Master Certified Technician
Member
Kind of surprised Roadshow isn't on there. I have had nothing but good experiences there, but then again I know who to go to. So that might be why.
Member
I have also only had good experiences with my BMW dealership, New Motors in Erie, PA.
Oddly enough they are the only dealer left in town that hasn't pissed me off.
Current fleet:
1999 BMW e36 M3
1999 BMW e36 328is with rotary valve engine head
1999 Oldsmobile Eighty Eight
1990 Jeep Comanche Eliminator
1962 Austin Healey Sprite
Member
Wow. No NY or NJ dealers.
License Revoked
rigged. no Canadian dealerships.
no Parkshore Motors, Vancouver, BC ?? (even their name is cool)...I love their classy BMW license plate frames on my cabrio.
&, no The BMW Store, Vancouver, BC ??
again, rigged.
Member
No Century BMW, the closest BMW dealership to the Spartanburg plant...and no surprises. Terrible dealership.
Allergisch gegen Dummheit
Despite the name, BMW NOrth America is a US Entity, fully independent of BMW Canada, that's why.Originally Posted by beermedude
Current Car (delivered 20/10/21): 2021 G80 M3; 6MT; DravitGrau/Kyalami Orange/Black Extended Merino; Permium Pkg (ZPP); 826M bicolor wheels; Black M Compound brakes; Sunroof (yes no CF roof)
(more pictures here)
Previous Cars: 2018 F30 340ix 6MT Msport(Dec 2017 - Sep 2021); 2013 F30 335ix 6MT Msport (Nov 2013-17); 2011 e90 328i 6MT ZSP (Aug 10-Nov 13); 07 e90-323i ZSP (May 07 - Aug 10); 97-318ti ZSP (Feb 97 - May 07)
"Mit der Dummheit kämpfen Götter selbst vergebens", Friedrich von Schiller -- "Life is simple, people make it complicated", Me (About me)
Unicorn Distributor
BMW CCA Member
The BMW dealership approx 4 miles from me barely made the cut...#31.
2004 Lexus LX470
Hairdresser by default.
Hey, Peter Pan BMW is on that list.. I love their dealership.. And no, there is no magic/flying involved.
Not again...
awesome my work is on that list, and pretty high up too
Member
Unbelievable BMW of Monrovia made the list. Had terrible service from their service center, won't ever go back. Now servicing at Center BMW in Sherman Oaks. Two thumbs up for their service!!!
08 550i, Carbon Black, Sport Pkg, Manual Trans, Nav, Logic7, Comfort Access, Cold Weather, iPod, Folding Rear Seats
Member
BMW CCA Member
The dealer I work for missed it by 0.2%
Last edited by timsev; 03-08-2012 at 05:53 PM.
Hobbyflecke
Wonder how savage made that list... I can think of other dealers more deserving of it.
Suspension: Bilstein Sports, GC Coilover conversion, IE Subframe Bushings, IE RTABs, M roadster sways, M roadster front control arms, M roadster Front calipers/hubs.
Engine/Driveline: M54B30 intake Manifold, Dinan CAI, ZHP Cams, Headers, Underdrive pulleys, Conforti Software, 3.46 diff.
Member
I always heard good things about them. I wanna see a list of bottom dealers. I'd put Pacific BMW on the top of that.
tapatalk
Rule the Bends, Bend the Rules
Member
This one is complete BS. I had my BMW break down (it bogged down and printed "Engine Malfunction" on the idrive) the day after I bought it CPO from this dealership. The irony is I had a sales a rep in the car when it happened and was told "oh that's normal." The service department fixed the problem. They also sold it to me with the alignment off and tried to convince me it was the "crown of the road" causing my steering wheel to be off center. When I finally got them to fix it the thing was out of alignment by more than an inch.
I'm not impressed with Classic BMW of Plano.
Member
Peter Pan is a great dealership, glad they made the list.
Member
Haven't dealt with Pacific. I'm getting great service from Center BMW in Sherman Oaks.
08 550i, Carbon Black, Sport Pkg, Manual Trans, Nav, Logic7, Comfort Access, Cold Weather, iPod, Folding Rear Seats
Member
IL always letting me down
Member
IL is always letting me down too
Member
Don't bother going to Pacific. I'd rather cut my leg off than deal with that place.
Rule the Bends, Bend the Rules
Posting Permissions
Reply With Quote
Bookmarks