BMW 335D 2011- Dealer wants to change $900 to replace "guide support" suspension?

[jcrsantiago]

I took my car into the dealer because the check engine light came up (they said it had carbon build up) when I got it back it I noticed that it started to drift to the right. I brought it back and they said that I had hit a pot hole so hard that it bent the rim, nearly destroyed the tire and broke the guide support on the suspension. I don't remember hitting a pothole that hard, and I'm not sure if I can prove that it must have been them when they were test driving the car.

All that being said, they want to charge me $900 to replace the guide support (parts and labor). This does not include the tire and the bent rim, just the guide support. Does this price sound right? I looked up the part and it seems like it would cost only $125 (http://www.realoem.com/bmw/enUS/showparts?id=vb59-CHN---E90-BMW-325i&diagId=31_0716) (for 2, I only need 1).

[floydr]

I took my car into the dealer because the check engine light came up (they said it had carbon build up) when I got it back it I noticed that it started to drift to the right. I brought it back and they said that I had hit a pot hole so hard that it bent the rim, nearly destroyed the tire and broke the guide support on the suspension. I don't remember hitting a pothole that hard, and I'm not sure if I can prove that it must have been them when they were test driving the car.

All that being said, they want to charge me $900 to replace the guide support (parts and labor). This does not include the tire and the bent rim, just the guide support. Does this price sound right? I looked up the part and it seems like it would cost only $125 (http://www.realoem.com/bmw/enUS/showparts?id=vb59-CHN---E90-BMW-325i&diagId=31_0716) (for 2, I only need 1).

I don't know what a "guide support" is. Are you talking about a control arm?
In any case, that looks like a dealer price; find another shop.

[Mannyf540]

I'd question if they didn't damage the car while it was in their possession. Your car was not doing that before you took it in.

Good luck as I know they'll weasel their way out of it.

[jcrsantiago]

A guide support is pictured here.
http://www.realoem.com/bmw/enUS/showparts?id=vb59-CHN---E90-BMW-325i&diagId=31_0716

(http://www.realoem.com/bmw/enUS/showparts?id=vb59-CHN---E90-BMW-325i&diagId=31_0716)In this link they seem to suggest that the part costs $125 for 2 of them. So this is a $60 dollar part that they are going to change over $800 to install.

[Pilgrim]

The guide support shown is part of the Macpherson strut assembly. Replacing it would require removing the strut and completely disassembling it. Classic case of a job costing hundreds of dollars to replace a $10 part.

But even so - $900??/Give me a break. Absolutely ABSURD. No way!

Also - I doubt that this part was damaged. I think they're just throwing up a smokescreen and trying to get into your pocket. See another shop before doing anything.