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328i2013
08-18-2012, 03:00 AM
Found our that some 328i that were built recently don't have the standard Bluetooth and USB Music Options. BMW has notified dealers to let customers know and offer them $750 off which I think is a joke.

Turns out my 328i is one of the cars effected. My dealer hasn't mentioned anything about this to me yet. I just emailed him to ask. No 6NHA listed when I check my VIN online.

I can't believe BMW is offering just $750 off for a must have option on luxury cars. I sold my car as I'm expecting delivery next week. So I'm going to re-order and ask for a loaner while I wait. Unless BMW wants to make if up to me some other ways like, extended maintenance or say $1500 off.

Anyone else effected by this?

Pyewacket69
08-18-2012, 12:32 PM
Found our that some 328i that were built recently don't have the standard Bluetooth and USB Music Options. BMW has notified dealers to let customers know and offer them $750 off which I think is a joke.

Turns out my 328i is one of the cars effected. My dealer hasn't mentioned anything about this to me yet. I just emailed him to ask. No 6NHA listed when I check my VIN online.

I can't believe BMW is offering just $750 off for a must have option on luxury cars. I sold my car as I'm expecting delivery next week. So I'm going to re-order and ask for a loaner while I wait. Unless BMW wants to make if up to me some other ways like, extended maintenance or say $1500 off.

Anyone else effected by this?

I'm not sure I get this... You ordered a car to your specific requirements, and either the car is coming equipped the way you ordered it, or it isn't.

If it isn't exactly as you ordered it, then you have reason to take action. On the other hand, if its exactly as ordered, well... You're getting what you ordered.

Perhaps a bit more info would help clear up the situation...

328i2013
08-18-2012, 12:57 PM
I'm not sure I get this... You ordered a car to your specific requirements, and either the car is coming equipped the way you ordered it, or it isn't.

If it isn't exactly as you ordered it, then you have reason to take action. On the other hand, if its exactly as ordered, well... You're getting what you ordered.

Perhaps a bit more info would help clear up the situation...

In the F30, Bluetooth and USB Audio are standard options. And BMW built a bunch last minute by mistake which didn't include these options. And now they are offering only $750 off. Really lame. Lots of people got effected by this and BMW sent an official memo to dealers about this.

Jamesons Viggen
08-18-2012, 01:41 PM
I took advantage of this whoops by BMW.

My BASE car was yet to start production, yet a friend just declined his M-Sport Estoril Blue 6spd+Monnroof+walnut wood+heated seat car being delivered next week over this issue.

I swooped in, called the dealer and said I would take the car at the same price as the BASE car on order.

They accepted and it's mine.

I pick it up in a week.

I am elated. I really don't care about BT. I wanted Estoril Blue, I wanted the sports seats, I wanted all of it, but could not justify another $100 a month. Now I don't have to :)
Looks like this:http://www.f30post.com/forums/attachment.php?attachmentid=736096&stc=1&d=1345166995

328i2013
08-18-2012, 01:54 PM
That's an excellent deal, financially and wait wise. Neat lookin car too. Congrats. I have a feeling not many people are going to get lucky like you...

Jamesons Viggen
08-18-2012, 02:08 PM
That's an excellent deal, financially and wait wise. Neat lookin car too. Congrats. I have a feeling not many people are going to get lucky like you...

Some people will make the BT a deal breaker, like the car is damaged goods.

It does not take much for the dealer to match the $750 from BMW for a total of $1500.

For me, this was so perfect it's funny. Me and this person have had the same cars dating back to Lightning Blue Viggens. We had the same taste so he ordered the car as if it was mine. Then to get it NOW and for my base price, all over a bluetooth being missing? Yeah, I am fine with that. :redspot

328i2013
08-18-2012, 02:15 PM
It's not just bluetooth that's missing. USB audio is missing too. Being able to plug in a 32GB USB drive to listen to music is pretty priceless.

$1500 does seem like a reasonable offer but not hearing many people getting more than $750.

Jamesons Viggen
08-18-2012, 03:03 PM
It's not just bluetooth that's missing. USB audio is missing too. Being able to plug in a 32GB USB drive to listen to music is pretty priceless.

$1500 does seem like a reasonable offer but not hearing many people getting more than $750.

Yeah I know. I was just going to by a beat up/broken screen Ipod and leave it permanently in the car as a form of music storage.

328i2013
08-18-2012, 03:15 PM
Yeah I know. I was just going to by a beat up/broken screen Ipod and leave it permanently in the car as a form of music storage.

To use iPod all you should need is an Auxillary jack and that too is standard. Haven't heard that the jack is missing as a part of this snafu. Have you?

Rocket99
08-18-2012, 03:20 PM
To use iPod all you should need is an Auxillary jack and that too is standard. Haven't heard that the jack is missing as a part of this snafu. Have you?

The Aux jack is not as good as the USB. The USB will show you all the selections on the screen and make it easy to scroll through and select. And if I'm not mistaken, using the Aux will use more battery on the smartphone.

And of course, you can't plug a flash drive into the Aux jack.

rolltidef30
08-18-2012, 05:26 PM
Yeah I know. I was just going to by a beat up/broken screen Ipod and leave it permanently in the car as a form of music storage.

Yea, I keep my 1st gen iPod Touch in the car as my stereo. I only use Bluetooth to stream Pandora, but the USB jack was a must.

The interface is so cool and I can scroll tracks using my HUD on the windshield.

You call some of this stuff soft extras, but when you've got it, it really makes like easier.

I listen to a ton of music while driving though. For others who aren't into music as much, I can see you not caring.

Titanium09
08-18-2012, 05:31 PM
BT and USB interface, two of my favourite features...

328i2013
08-18-2012, 05:38 PM
I spoke with my dealer who was surprisingly unaware of this issue!!

He said he could do a locate but 2013 MT 328i are hard to find. Is that true?

I've waited a very long time to get my dream car and I don't want to compromise.

rolltidef30
08-18-2012, 06:20 PM
I spoke with my dealer who was surprisingly unaware of this issue!!

He said he could do a locate but 2013 MT 328i are hard to find. Is that true?

I've waited a very long time to get my dream car and I don't want to compromise.

Yes an MT Sportline actually on a lot is a unicorn.

You should not compromise if this is the car you love and want. Color is important too.

If you still have a car that's running, order your 328i the exact way you want it.

Trust me that you will love the car. I ordered mine exactly the way I wanted it and even after 5 months and over 6K miles, I still haven't bored of driving it or just taking time to stare at it.

You won't regret the wait and you'll look badass in the car the way you've dreamed about it. Yea, it's that damn good!

Jamesons Viggen
08-18-2012, 06:49 PM
Yea, I keep my 1st gen iPod Touch in the car as my stereo. I only use Bluetooth to stream Pandora, but the USB jack was a must.

The interface is so cool and I can scroll tracks using my HUD on the windshield.

You call some of this stuff soft extras, but when you've got it, it really makes like easier.

I listen to a ton of music while driving though. For others who aren't into music as much, I can see you not caring.

I like music and all, but a lot of times I like to hear the intake and exhaust which are things I will be upgrading anyway. It's not like I am driving a stereo delete car or anything lol.

I spoke with my dealer who was surprisingly unaware of this issue!!

He said he could do a locate but 2013 MT 328i are hard to find. Is that true?

I've waited a very long time to get my dream car and I don't want to compromise.

I had searched on cars.com and found a '13 black Sportline 6mt. They are out there, but you may have some travel.


Yes an MT Sportline actually on a lot is a unicorn.



It's worth it though. The 6mt makes the car for purists like me.

328i2013
08-18-2012, 06:56 PM
The travel to find a manual 328i wouldnt be for me - it would be for the dealer to locate. Mine had very few options and that might be hard to find. I hope BMW is decent enough to cover the difference if my dealer can locate a car with more options than mine.

Jamesons Viggen
08-18-2012, 07:00 PM
The travel to find a manual 328i wouldnt be for me - it would be for the dealer to locate. Mine had very few options and that might be hard to find. I hope BMW is decent enough to cover the difference if my dealer can locate a car with more options than mine.

Yeah, my first order to get what I wanted was a base no line with metallic paint and heated seats.

THAT WAS IT lol.

With the F30, manuals are harder to distinguish as many sources are not specifying anymore or calling auto's manuals when they are not. :mad

mryakan
08-18-2012, 09:07 PM
Custom order a new one and have them give you an F10 loaner till it arrives. I'd be satisfied with that arrangement although there is a risk one could get attached to the 5er.

328i2013
08-18-2012, 09:13 PM
Custom order a new one and have them give you an F10 loaner till it arrives. I'd be satisfied with that arrangement although there is a risk one could get attached to the 5er.

I'll live with that if I have to. But I'll expect BMW to make it up to me by giving a discount on the re-ordered car. Or maybe I should just cancel the order and drive away with an A4 or A5 off the lot with 0 wait. Waiting to see what BMW says on Monday. Just really bummed...

eschantra
08-18-2012, 09:55 PM
I'll live with that if I have to. But I'll expect BMW to make it up to me by giving a discount on the re-ordered car. Or maybe I should just cancel the order and drive away with an A4 or A5 off the lot with 0 wait. Waiting to see what BMW says on Monday. Just really bummed...

If you like your F30, stick it out. I had a B6 S4, Audis do not drive the same. Though if you'd placed a new order, the dealer should've gone through everything with you before it was finalized. When we ordered my wife's F30 I purposely didn't check off Bluetooth cause I didn't think it was important, but she decided she wanted it and we got to add it (among other things) before the final order was placed. If they didn't, I would expect they'd do things to try to make it up to you.

Pyewacket69
08-19-2012, 10:53 AM
In the F30, Bluetooth and USB Audio are standard options. And BMW built a bunch last minute by mistake which didn't include these options. And now they are offering only $750 off. Really lame. Lots of people got effected by this and BMW sent an official memo to dealers about this.

Each to his own, I guess, but if I am spending significant coin on a upscale car to own, I'm going to get EXACTLY what I want on it.

But, that's just me... A few months down the road, the $750-1500 discount will be forgotten, yet the missing options won't. However, if the options mean nothing to you, then take the $$$ and smile.

rolltidef30
08-19-2012, 10:56 AM
I'll live with that if I have to. But I'll expect BMW to make it up to me by giving a discount on the re-ordered car. Or maybe I should just cancel the order and drive away with an A4 or A5 off the lot with 0 wait. Waiting to see what BMW says on Monday. Just really bummed...

Haggle, haggle, haggle! You are right that they've done you wrong, but at the same time, BMW knows that these Sportlines will sell regardless.

It's your actual dealer who'll need to pay the price for what the manufacturer screwed up on. Knock that price down as much as you can on Monday. Your dealer doesn't want a bad review. You leaving happy is their top priority.

Now, the S4 is a nice ride indeed, but I, like many here are bias towards BMW, and BMW knows that guys who buy Sport are more "into" the cars and are involved drivers and loyalists. This is why the charge us more.

Be strong during your negotiation. Threaten to go over to Audi and to talk publicly about your bad customer service experience. This is not an honest mistake. It was just poor quality control.

An extra $1500 off and/or free tire protection on your re-order would be a good trade for you needing to wait for up to 8 more weeks I think.

I know some of you guys will disagree with my strategy, but it's just business.

Pyewacket69
08-19-2012, 02:38 PM
Haggle, haggle, haggle! You are right that they've done you wrong, but at the same time, BMW knows that these Sportlines will sell regardless.

It's your actual dealer who'll need to pay the price for what the manufacturer screwed up on. Knock that price down as much as you can on Monday. Your dealer doesn't want a bad review. You leaving happy is their top priority.

Now, the S4 is a nice ride indeed, but I, like many here are bias towards BMW, and BMW knows that guys who buy Sport are more "into" the cars and are involved drivers and loyalists. This is why the charge us more.

Be strong during your negotiation. Threaten to go over to Audi and to talk publicly about your bad customer service experience. This is not an honest mistake. It was just poor quality control.

An extra $1500 off and/or free tire protection on your re-order would be a good trade for you needing to wait for up to 8 more weeks I think.

I know some of you guys will disagree with my strategy, but it's just business.

Well, it certainly never hurts to ask for something extra, such as a discount, etc.

The problem here is that, while the dealer isn't at fault, you're expecting him to compensate you for your "loss".

Frankly, I'm not at all sure just how far you'll get, but like I said, it never hurts to ask.

Sometimes, things happen. Everyone is human. Think about role-reversal, and ask yourself what you would be willing to do in such a case...

328i2013
08-19-2012, 02:48 PM
Certainly not the dealer's fault. They gave me 7% off msrp. Don't think they have much room to do more. I'm asking them to do a locate for me and have BMW absorb the differenc in price for the extra options I might get on the locate (my specs were very basic and not sportsline either).

White 2013 manuals might not be easy for my CA to locate though. Would they transport one from California to NY? Cuz I see some on the west coast listed on cars.com.

Yes, people make mistakes. Question is how far BMW will go to rectify their mistake. And $750 is a slap in the face.

rolltidef30
08-19-2012, 02:55 PM
Well, it certainly never hurts to ask for something extra, such as a discount, etc

Sometimes, things happen. Everyone is human. Think about role-reversal, and ask yourself what you would be willing to do in such a case...

if I were the dealer, I'd be trying to make this guy whole. In business, sometimes you must take one on the chin to save you reputation and give the customer a greater than expected experience. "Ever hear of a return policy"? Even after a product has been used?

No business wants to lose out, but sometimes you must to save face.

BMW as a corp doesn't care about this guy, as he's just one customer; a number even. However, for the dealer, he is a real person from their community. He's also a luxury buyer who may have some level of influence and credibility within this same community. They can't so easily recover from his walking away and talking about it.

This issue has to be resolved on the local level, as that is who'll be most affected. It's simple macro economics.

This is why it's on the dealer. They make this customer happy and not only will he be back, but his praises could bring in countless future business.

Pyewacket69
08-19-2012, 03:31 PM
if I were the dealer, I'd be trying to make this guy whole. In business, sometimes you must take one on the chin to save you reputation and give the customer a greater than expected experience. "Ever hear of a return policy"? Even after a product has been used?

No business wants to lose out, but sometimes you must to save face.

BMW as a corp doesn't care about this guy, as he's just one customer; a number even. However, for the dealer, he is a real person from their community. He's also a luxury buyer who may have some level of influence and credibility within this same community. They can't so easily recover from his walking away and talking about it.

This issue has to be resolved on the local level, as that is who'll be most affected. It's simple macro economics.

This is why it's on the dealer. They make this customer happy and not only will he be back, but his praises could bring in countless future business.

I'm always amused when I read comments like this, and I mean no offense by making that comment.

No one wants to lose business, but there is a point where Its better for a dealer to let a customer walk than to try and keep him.

Car dealers are EXTREMELY aware of this fact. They lose customers every single day, and one more, more or less, isn't going to make any difference in their lives. BMW sales are doing well, and if the OP walks, they'll simply sell the car to the next guy. I haven't seen any BMW dealers running fire sales lately, nor am I expecting to do so.

Influence on the community? Possibly...Probably not much, though...

How many posters here bought their current automobile primarily because a friend or associate told them ..."Hey, dude...You ought to buy a new 328!"

The OP already stated he got a pretty good price... I doubt very seriously the dealer will be willing to take much of an additional monetary hit here, but as I said before, it never hurts to ask.

If car dealers were really concerned about negative stories being told about them or customers "walking", you and I would both be driving M3's that we only paid $25K for...

Most dealers want to accommodate customers within reason, but few are going to take some kind of "significant hit" because of the manufacturer's screwup.

One last thought: I fail to see how, in this case, the OP would harbor any ill-will towards the dealer, since he said the dealer gave him an agreeable price from the beginning. The dealership didn't screw the OP. If the OP gets pissed at anyone, I'd bet it would be BMW, not the dealer, as it's clear the dealer acted in good faith. If BMW corporate doesn't care, I fail to see how this transaction could have any more negative effect on the dealership than it already has had. The OP seems like a reasonable fellow, and it's not likely he is going to trash the dealership's name over this incident. BMW, possibly...

Jamesons Viggen
08-19-2012, 04:58 PM
Certainly not the dealer's fault. They gave me 7% off msrp. Don't think they have much room to do more. I'm asking them to do a locate for me and have BMW absorb the differenc in price for the extra options I might get on the locate (my specs were very basic and not sportsline either).

White 2013 manuals might not be easy for my CA to locate though. Would they transport one from California to NY? Cuz I see some on the west coast listed on cars.com.

Yes, people make mistakes. Question is how far BMW will go to rectify their mistake. And $750 is a slap in the face.

Shipping the car should come in about a $1000, they likely have connections to get it done for less. If that would get the job done, then I don't see why they would not do their best to help.

jwilly
08-20-2012, 09:17 AM
I listen to a ton of music while driving though. For others who aren't into music as much, I can see you not caring.

This.

Joel

328i2013
08-20-2012, 01:13 PM
I took advantage of this whoops by BMW.

My BASE car was yet to start production, yet a friend just declined his M-Sport Estoril Blue 6spd+Monnroof+walnut wood+heated seat car being delivered next week over this issue.

I swooped in, called the dealer and said I would take the car at the same price as the BASE car on order.

They accepted and it's mine.

I pick it up in a week.

I am elated. I really don't care about BT. I wanted Estoril Blue, I wanted the sports seats, I wanted all of it, but could not justify another $100 a month. Now I don't have to :)


Do you know if the aux jack is missing too or just the USB?

Jamesons Viggen
08-20-2012, 01:20 PM
Do you know if the aux jack is missing too or just the USB?

Not sure, but I think it's just the USB.

If it's aux too, I will get something back in return because that makes the situation even worse lol.

328i2013
08-20-2012, 01:25 PM
Not sure, but I think it's just the USB.

If it's aux too, I will get something back in return because that makes the situation even worse lol.

If the aux is missing, that's a total dealbreaker for me. I listen to most of my music through rdio on the iphone through aux jack.

By looking at the photo of the little USB/aux jack strip inside the arm rest, it looks like one combined component.

Could you ask your dealer about this since no one I've spoken with seems to have an answer?

Jamesons Viggen
08-20-2012, 01:53 PM
If the aux is missing, that's a total dealbreaker for me. I listen to most of my music through rdio on the iphone through aux jack.

By looking at the photo of the little USB/aux jack strip inside the arm rest, it looks like one combined component.

Could you ask your dealer about this since no one I've spoken with seems to have an answer?

Yes, when he gets the car in stock this week. Until then, no use getting worked up when he won't have a definitive answer.

mryakan
08-20-2012, 05:55 PM
I doubt the aux jack could go missing, it is standard equipment. The USB is not. But who knows, maybe European cars are different and the parts bins got screwed up!

328i2013
08-20-2012, 06:24 PM
I doubt the aux jack could go missing, it is standard equipment. The USB is not. But who knows, maybe European cars are different and the parts bins got screwed up!

USB jack is also standard equipment in the F30.

mryakan
08-20-2012, 10:35 PM
USB jack is also standard equipment in the F30.
Not sure if that is the case on European models!

bigdog68
08-22-2012, 12:46 PM
I had been waiting for the F30 M Sport since it was first rummored; my dealer has had my deposit for about 7 months now. I was all set put the order in a month ago when it occurred to me that I could save $3000 by going Euro delivery - that made me jump from the 328i I had planned on to the 335i I am waiting for. I am going skiing in Austria in January so I changed my plans a bit and will not be renting a car this time! I have been beyond meticulous with the ordering process and have it tacked up on my office wall ready to go, we have a date set to put the order in so I can pick up the car on the exact day I need it.

Great deal with getting your friends car, Jamesons Viggen!

The truest happiness in life comes not from having the best of the best, but from having what you want, when you want it!

328i2013
08-24-2012, 01:30 AM
Reordered the car. BMWNA is throwing in Harman Kardon upgrade at no cost to make up for the extra wait, etc. Quite fair I think. Very satiated with my dealer and BMW. Yes, it sucks to have to wait another 6-8 weeks but worth it.

rolltidef30
08-24-2012, 08:52 AM
I had been waiting for the F30 M Sport since it was first rummored.

The truest happiness in life comes not from having the best of the best, but from having what you want, when you want it!

Preach that gospel brother, Amen! And I'll drink to that.

Pyewacket69
08-24-2012, 12:10 PM
Reordered the car. BMWNA is throwing in Harman Kardon upgrade at no cost to make up for the extra wait, etc. Quite fair I think. Very satiated with my dealer and BMW. Yes, it sucks to have to wait another 6-8 weeks but worth it.

As long as you're satisfied with the resolution, that's all that matters.

Good luck!

sak335
08-27-2012, 01:26 PM
Why can't they retrofit USB/Bluetooth at the dealership? Seems like the easiest solution to me...it's not like the car is coming with the wrong engine.

328i2013
08-27-2012, 01:46 PM
Why can't they retrofit USB/Bluetooth at the dealership? Seems like the easiest solution to me...it's not like the car is coming with the wrong engine.


According to BMW NA, these can't be retrofitted even at the VPC

Pyewacket69
08-27-2012, 03:45 PM
According to BMW NA, these can't be retrofitted even at the VPC

More accurately, they probably can be refitted, but the cost of doing so might be prohibitive.

After all, with enough money and time, you can install a jet engine into the car...

Jamesons Viggen
08-28-2012, 07:48 PM
Confirmed my car has the AUX-IN in the center console.
http://i85.photobucket.com/albums/k46/Smixam/2012-08-28_17-29-31_9761.jpg

HKKGVer
01-10-2013, 09:44 PM
I got one of the no-bluetooth 328's. It was the only 6MT they had and the dealer made it sound like it could be retrofitted. Has anyone retrofitted in the past with something like a Denison Gateway Bluetooth adaptor (can't post link to it since I'm a new member)? Wondering if something might come out later this year . . .


2013 328i 6MT Sportline

328i2013
01-11-2013, 12:31 AM
I got one of the no-bluetooth 328's.
2013 328i 6MT Sportline

Did you get an awesome deal on the car because of these missing features?

Jamesons Viggen
01-11-2013, 04:18 PM
I got one of the no-bluetooth 328's. It was the only 6MT they had and the dealer made it sound like it could be retrofitted. Has anyone retrofitted in the past with something like a Denison Gateway Bluetooth adaptor (can't post link to it since I'm a new member)? Wondering if something might come out later this year . . .


2013 328i 6MT Sportline

There is a BMW universal one for $80-100(BMW NA gave me one free as well as some money back after I wrote a good letter to them lol).

To properly retrofit has not been done, it requires the Combox, coding, quite a bit. It'a going to be a while before things like that are done. Right now it's costly and complicated.

New Car Smell
01-12-2013, 07:46 PM
Mine has aux in and USB, but the USB is not accepting my iPod for some reason. I'll have to get it looked at...

coolbolts9999
10-30-2013, 01:28 PM
Bought a loaner and it was never disclosed that it was missing the USB, Combox, and bluetooth. BMWNA is worthless all they would say is sorry talk to your dealer. Dealer offered a swap out of a car minus the rear camera and sensors for $300 additional?????

Pyewacket69
10-30-2013, 04:17 PM
Bought a loaner and it was never disclosed that it was missing the USB, Combox, and bluetooth. BMWNA is worthless all they would say is sorry talk to your dealer. Dealer offered a swap out of a car minus the rear camera and sensors for $300 additional?????

Exactly what would you expect BMWNA to do?

It seems the dealership has given you some options other than to go pound sand, and it appears that they are at least willing to work with you. If you can't get satisfaction, why not just ask to return the car for a full refund and go elsewhere?

Jamesons Viggen
11-01-2013, 10:25 AM
Bought a loaner and it was never disclosed that it was missing the USB, Combox, and bluetooth. BMWNA is worthless all they would say is sorry talk to your dealer. Dealer offered a swap out of a car minus the rear camera and sensors for $300 additional?????


Is it the $300 or the principal?

It's human error for them not to catch the missing BT/combox issue.

klalldrin
02-02-2014, 04:42 PM
I, too, just bought a loaner and realized the next day when I was trying to configure everything that I got one of these cars missing bluetooth and USB (What are the odds??). I contacted my dealer but I honestly don't think they are going to do anything for me; if I'm lucky maybe they will offer me some BMW accessories or something (BS, since they didn't tell me this car was missing this stuff). Bluetooth doesn't mean much to me, I rarely talk on my phone in the car. But USB... I was REALLY looking forward to plugging in a USB stick and filtering through the contents with idrive. So, my question is, has anyone figured out any worthwhile workarounds for this issue? Thanks...

Lynyrd63
03-05-2015, 12:13 PM
Found our that some 328i that were built recently don't have the standard Bluetooth and USB Music Options. BMW has notified dealers to let customers know and offer them $750 off which I think is a joke.

Turns out my 328i is one of the cars effected. My dealer hasn't mentioned anything about this to me yet. I just emailed him to ask. No 6NHA listed when I check my VIN online.

I can't believe BMW is offering just $750 off for a must have option on luxury cars. I sold my car as I'm expecting delivery next week. So I'm going to re-order and ask for a loaner while I wait. Unless BMW wants to make if up to me some other ways like, extended maintenance or say $1500 off.

Anyone else effected by this?


Anyone know where i can find more info on this issue? I purchased a 2012 328i and was told it had ebt, which in fact it does not. Been arguing with the dealer to fix it and they claim they know nothing of this issue!

tex2670
03-05-2015, 09:01 PM
Anyone know where i can find more info on this issue? I purchased a 2012 328i and was told it had ebt, which in fact it does not. Been arguing with the dealer to fix it and they claim they know nothing of this issue!
The dealer sold you something that wasn't as promised. You should be forcing them to make it right--it doesn't matter if they knew of an issue from 3 years ago or not. If they say it has EBT, and it doesn't, they misrepresented the car, and you bought it based on that.

floydr
03-06-2015, 12:13 AM
Anyone know where i can find more info on this issue? I purchased a 2012 328i and was told it had ebt, which in fact it does not. Been arguing with the dealer to fix it and they claim they know nothing of this issue!

Here's about the best thread that discusses this subject. Unfortunately it's on bimmerfest.
http://www.bimmerfest.com/forums/showpost.php?p=7014042&postcount=1
You can get into the entire thread by clicking at the top where the thread title is.

PrimeGuey
07-10-2015, 02:52 PM
Found our that some 328i that were built recently don't have the standard Bluetooth and USB Music Options. BMW has notified dealers to let customers know and offer them $750 off which I think is a joke.

Turns out my 328i is one of the cars effected. My dealer hasn't mentioned anything about this to me yet. I just emailed him to ask. No 6NHA listed when I check my VIN online.

I can't believe BMW is offering just $750 off for a must have option on luxury cars. I sold my car as I'm expecting delivery next week. So I'm going to re-order and ask for a loaner while I wait. Unless BMW wants to make if up to me some other ways like, extended maintenance or say $1500 off.

Anyone else effected by this?

Buy an aftermarket stereo so that you get usb and bluetooth, my stereo even has ipod functionality. I no longer set faith in car manufacturers to install what I want from the factory. Instead I take matters into my own hands and give my car what I want it to have. Forget resell value, I will die before I sell my Beamer!!! Love my 328!!!:offtopic:laugh