Lemon Buyback ADVICE- hidden service reports???

[HollywoodGRAY]

Has anyone had any problems with getting information about previous Vehicle service reports and issues that a vehicle has had in the past??

I purchased a lemon buyback from a dealer in texas, who bought it at an auction from BMW. It showed the reason was for the "fuel pump" .. and that it was replaced and is now enhanced and the issue is resolved.. and is under warranty till 120k miles..and that i could still get an extended warranty on the rest of the car since its under 50kmiles at the time... WRONG.. when i hit 49,500k miles.. they said it would no longer covered by CPO or that i couldnt extend it or somethin.. so i was .. WTF mate..

I had to take the car into the Dealer shortly after cause the fuel pump was already messing up.. it was replaced right before i bought it....also a mysterious sound was always showing up.. screeching brake sounds when im turning or slowing down .. comes and goes.. sounds like the brakes are bad.. even tho I asked specifically while i was under warranty i wanted to make sure everything was fixed on the car... they said.. yes the fuel pump was replaced.. and we put "new software" yadda yadda... so im like ok..

So I took it in.. they said i had "bad gas" ...and thats what caused it to mess up.. and they ended up replacing fuel injectors and stuff and cleaning it all out.. charged me for the gas clean out....500 bucks... and that they replaced power steering fluid and i should be fine.. wrong.. the sounds came right back after a few hundred more miles..or so.. and at this point am out of warranty.. So i am frustrated.. I go to talk to them about the issue.. and they wont tell me.. NOTHING... about its past service history..

I go in for an oil-change a little while later... still bothered with braking sounds.. they are only getting worse and more apparent..

I smooth someone who worked at a dealer to tell me a little more info about the car...since i had no idea about anything that has happened with it... and i didnt even know if i was due for an oil change... he/she starts tellin me the basics.. about ya.. it was changed here at this time.. and yadda yadda... and im like.. could u go ahead and print that out for me so i can make sure i remember it???

..... turns out he/she prints me the entire history of warranty repairs...
and BMW has been hiding this info from me since I was under warranty.... BIG stuff..and alot of them... including information regarding issues about what im listing below....

my brakes locked up on my car doing 65 down the highway and i lost power to the engine today.. almost wrecked into a barrier and probably would not have been good AT ALL.. the car was still on.. but the engine had NO power it seemed.. and some flashin lights came on and stayed ..saying my brake was on... the engine had lost power.. to service the engine.. some little circle arrow thing with a arrow on it also.. im on the side of the road like.. WOW what just happened.. I turn the car off completely .. get out.. walk around it to see if anything happened.. no..looks normal.. so I get back into the car and pull the key out and back in to see what lights would be on.. guess what.. none came on.. i was like.. wtf..started it.. it came on.. but on the way.. it happened again.. except it just wouldnt shift out of 4th gear it seems.. ( i recorded this by the way ).. made it home a few blocks later.. ..go to check it an hour later.. no lights on.. starts up.. take it to the dealer i bought it from.. he says he has no idea other than what was on the form BMW had listed as reason why the car was bought back.. ( fuel pump ).. this is def not a fuel pump issue alone.. he had a mechanic friend pull a code.. said it needed a ( crankshaft sensor ) now.

I call BMW again to ask for records.. after telling them what happened..they said its against the law for them to tell me anything.. even when i called customer relations at BMW north america... said only the original owner could request the information of repairs at the time it was owned..

they are allowed to hide potentially life threatening problems?? seems like this could be a very real issue... and how BMW can auction these things off to be resold.. is insane.. I was NOT fully disclosed of this information.. and will be seeking Legal Advice.

SRY its long.. thanks for reading, could use some insight please!!!

[mryakan]

Yes indeed they will not and are entitled not to give you records, the dealership person risked his job by printing that out for you. Check the General section, there was a large thread and big debate about that.
Bottom line is you bought a buyback and that comes with the risk of facing what you are experiencing. BMW has every right to auction the cars as is, same as you can sell a car as is. It seems the dealer who sold it to you misled you and unfortunately, you did not do enough research before hand. Sorry for your troubles, but not sure if you can expect anything more than sympathy.

P.S. Please do not cross post across sections or create duplicate threads, that is against our rules.

[HollywoodGRAY]

Yes indeed they will not and are entitled not to give you records, the dealership person risked his job by printing that out for you. Check the General section, there was a large thread and big debate about that.
Bottom line is you bought a buyback and that comes with the risk of facing what you are experiencing. BMW has every right to auction the cars as is, same as you can sell a car as is. It seems the dealer who sold it to you misled you and unfortunately, you did not do enough research before hand. Sorry for your troubles, but not sure if you can expect anything more than sympathy.

P.S. Please do not cross post across sections or create duplicate threads, that is against our rules.

Yes sir' , noted.

Right I am trying to figure out what went wrong in the disclosure process, because this vehicle has obvious problems not mentioned at all during the buying/selling process.. or that can be found anywhere else.. besides BMW.. so im just trying to figure out who forgot to mention all the details on the car.. as it definitely showed no service history on carfax...and only stated the car had "fuel pump" concerns.. where are some good threads to read about this kinda situation?? I am a pretty young immature guy who def. learned a lesson this time around.. so I agree i purchased it knowing it wasnt normal, but also thought the problem was very clearly stated.. and it is the completely opposite.. a completely hidden background of issues that really would not have led me to feel the same way about the vehicle earlier in the process!!!!

Thanks for input!

P.S. I had no idea I duplicated this thread, my bad!

[mryakan]

See, I do not think BMW has any disclosure requirement since they did not sell you the car. The disclosure requirement is on the dealer who sold you the car. Whether that dealership hid the truth or never bothered to get it from BMW is something to ask of them.
Do a search, I recall a very similar thread to this one and a very similar debate. It was a 7 series that was purchased from a non BMW dealer and was denied extended warranty due to it being used by BMW in some performance driving courses. This should hopefully help you in looking that thread up and reading up on the debate instead of everyone repeating the same arguments over again.
Good luck.

[HollywoodGRAY]

See, I do not think BMW has any disclosure requirement since they did not sell you the car. The disclosure requirement is on the dealer who sold you the car. Whether that dealership hid the truth or never bothered to get it from BMW is something to ask of them.
Do a search, I recall a very similar thread to this one and a very similar debate. It was a 7 series that was denied extended warranty due to it being used by BMW in some performance driving courses. This should help you in looking that thread up and reading up on the debate instead of everyone repeating the same arguments over again.
Good luck.

I agree that it ultimately on the dealer who sold it to me, i expressed my concerns to him about not being informed..and that I wanted to go over all the documents again with him.. he will be contacting me tomomorrow about it...after contacting the Texas Department Of Transportation they pointed out some possible anomalies in the buying process after I told them the story..and what kinda paperwork I had... I just wanted to see if this is something that someone had encountered in a similar situation to maybe help shed some light on as to why they would take my car in as i am complaining of issues that it had before and act like as if they had no idea anything was wrong with the car prior to it... appreciate it!

[bhch142]

damn son

[stanley]

Send me the VIN, I will try and check.

[WHITEXi]

What dealer was this in Texas? Ive had a very good read lately and if its the one im thinking it will make it even more of a lol.

[HollywoodGRAY]

damn son

indeed


What dealer was this in Texas? Ive had a very good read lately and if its the one im thinking it will make it even more of a lol.

As far as the servicing? Im not sure if I should slam them just yet... gonna see how the 3rd party dealer treats me now that I have confronted him on the issue!